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Is it difficult to install my own E-Store?

No, because you don’t have to install it. We do it for you as part of the service we provide when you place your order. We even send you an E.mail which you simply click on, to access your new site. It couldn’t be easier.

Once installed how difficult is it to use?

Using your E-Store is easy. A simple point and click menu make adding information, changing prices or descriptions, updating text or graphics on your web site extremely easy. The entire package has been designed to allow you to control and manage your site without needing any technical knowledge.

Will I be able to take orders over the Internet?

Yes, your E-Store contains a complete secure ordering system. Your customers can order with total confidence 24 hours a day 365 days a year. Your E-Store allows your business to always be open without the need to employ a single extra member of staff.

What are the computer requirements to run my E-store?

Your E-Store runs on the Internet, not on your local computer. This means that any computer with internet access can run your E-store. This includes PCs, Macs and Web TV boxes.

Are there extra web host charges?

No. Our all-inclusive price is just that, "all inclusive", there are no extra hosting charges. Using our software you can have a complete, professional E-commerce store with no hidden costs.

Do I need an internet connection?

Yes. To get the most out of your new web site you need an internet connection. There are numerous FREE internet services available. If you have any questions about how to connect for free, call our help line and we will be pleased to help.

You can be connected and ready to receive Internet orders within 48 hours.

Does my E-Store come with a manual?

Yes, we provide a full easy to use, jargon free, interactive manual with every web site. Plus we maintain a full help service via E-mail, but experience has shown that once an E-store has been installed, most customers need little or no support due to the easy to use design of the product.

What about upgrades to my E-Store? Do I have to install these?

No, as part of our service we provide a free upgrade service. Each time our software is upgraded your web site will be automatically upgraded too. We will keep you abreast of all future technical improvements automatically.

Can I choose any name for my web site?

Yes, for just £25 we can register www.your-business-name.co.uk for you and point this to your site.


If you have any questions that have not been answered above, please feel free to contact us.